Process Implementation & Change Management Role - Media Agency

To help business to scale newer heights by delivering strong business performance for our clients and driving business efficiency in the company.

Job Description

Roles and responsibilities :

- Work as an internal consultant and drive continuous process improvement and implementation

- Responsible for process review, benchmarking and recommend process changes to optimize performance

- Act as a change leader, drive process implementation and change management

- Liaison with different functional leaders and identify pain points for process review and improvement.

- Outline project plan for process implementation and change management. Drive its adherence until implemented.

- Responsible for training different SPOCs for process changes.

- Review performance post process implementation.

Skillset required :

- Should have experience working with organization during its growth stage.

- Experience in change management , process improvement and implementation

- Should be comfortable leading discussions and reviews with top management

- Should have worked and lead in cross functional roles in the past

- Black/Green belt in six sigma, PMP certification are desirable

- MBA desirable