Process Excellence Role - BFS

Process Excellence

- To be the thought leader for the function, championing the cause of continuous improvements in the Function's performance.

- Strong Analytical & Problem solving ability - The ability to systematically think through a problem. It implies identifying patterns in seemingly unconnected events and the ability to understand a situation by breaking it into smaller pieces and tracing the implications of a situation in a step by- step away.

- Need to have an innovative and transformation mindset to identify improvement opportunities to optimize processes, decrease cost and increase client value.

- Formulation of targets for individual & team as per strategic outlined. Provide guidance and direction to team members as needed.

- Implement new strategies to reduce flows, initiate effective tools to enhance collection and collections tracking mechanisms.

- Identify process gaps and propose corrective actions & measure to ensure.

- Analyze portfolio trends to identify problems and take appropriate action

- Provide feedback to product & business teams monthly.

- Provide various collection reports to collection team to track their performance and have more effective collection framework.

- Ability to manage multiple stakeholders from internal and external by exhibiting strong business acumen.

- Highly result oriented, ready to take challenges and able to work under pressure.

- Ability to deliver training on Improvement methodologies, New strategies and Technologies.

- Leading the efforts towards tracking operational cost, optimizing existing resources and achieving higher results with the minimal efforts, and continuously look out for deploying advance technologies at the regular intervals. Taking control of the processes at Business level and creating efficiencies by restructuring process / policy along with automating by working with the collaboration of product team.

- You will manage large teams and/or work efforts at a vendor.