Process Excellence/Business Process Re-Engineering - Blackbelt Certified - BPO

Designation : Associate Consultant

Reporting to : AGM/DGM

Business Process Re-engineering :

- Certified lean Six Sigma Black Belt on or before 2013

- Must have in-depth knowledge of Business Process Mapping and Modeling

- Bachelors or higher education degree with overall 7-10 years of experience with 2-3 years of experience in two or more of the following areas: Business Process Re-engineering, Transformation, Lean Six Sigma, & Program Management

- Possesses outstanding analytic and problem solving skills as well as a strong ability to dissect up from business requirements and realize true business need in order to identify opportunities.

- Excellent communication skills and exposure to International assignments and/or client engagement with the ability to communicate at all levels.

- Excellent writing and reporting skills in order to transform the conversations and the current working procedures into a documented business process.

- Analytical bend of mind in order to understand the business needs and the workflow of the management and the administration tasks.

Job Description :

- The candidate will need to understand & comprehend client requirements and ensure the project is completed on time and within budget.

Key responsibilities include:

- Support project initiatives, including identifying and analyzing preliminary business needs, business processes

- Participate in due diligence to identify processes and document SOP and draw process maps as per BPMN standards

- Create and Analyze "AS IS" Workflows.

- Create and Analyze "TO BE" Workflows.

- Ability to create, execute, and maintain an "AS IS" to "TO BE" Roadmap.

- Design Business Processes.

- Re-Design Business Processes.

- Document and Present Business Processes.

- Create and Analyse Business Strategies.

- Create and Analyse Process Maps.

- Identify Process Improvements opportunities.

- Understand critical business and information technology risks.

- Demonstrate advanced understanding of business processes, internal control risk management, IT controls, and related standards.

- Identify and evaluate complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control improvement.

- Identify opportunities for improvement and bottlenecks through waste analysis and consistency analysis.

- Analyse incoming work/demand and workload allocation methods.

- Working Conditions

- Travel may be required, must have a valid passport

- Ability to attend and conduct presentations.

- Flexible working hours( UK shift- 12-9 PM)

- Individual Contributor Role.