Prione - Associate Manager - Karigar & Saheli

Associate Manager- Karigar & Saheli

Reporting Manager: Head - Karigar & Saheli

Location: Bengaluru

Team Size: Team Manager (Team Size- 4-5)

Reportees: Sales Associates / Executives

People Manager Role: Yes

About Prione

Prione Business Services Pvt. Ltd. ("Prione") is a joint venture between Catamaran Ventures and Amazon. Prione was established in June 2014 to initiate and enable Small and Medium businesses (SMBs) to be successful in the e-commerce space. Prione has a strength of 500+ feet on the street team with a reach in 150+ cities in India. Prione's vision is to enable Indian SMBs and make them successful in the fast-growing digital economy by creation and upliftment of SMB capabilities. We offer services that enable SMBs to develop their business profitably using the power of the internet to reach their customers and to succeed in today's digital economy.

Job Purpose

The ideal candidate will have leadership experience preferably in managing sales organizations, ability to work in an environment with minimal supervision, having problem solving skills and capability to influence multiple external and internal stakeholders. The candidate should be comfortable interfacing with technology systems and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be comfortable dealing with ambiguous, new and challenging situations. The candidate will bring an ability to create and communicate a bold vision for the organization.

Roles and Responsibilities

- Manage PAN India region with 10 tier 3-4 locations to acquire new handloom and handicraft sellers in Apparel, Home & Kitchen categories and Women Entrepreneurs across all categories

- Manage account management program for portfolio of sellers and helping them grow

- Understand products and services offered by Prione and be able to articulate its functions and benefits to internal and external audiences.

- Create and standardize seller communication strategy for account managed sellers. E.g. weekly updates and nudges

- Hire, train and manage a team of sales & city leads across multiple locations

- Lead the team of City leads to acquire manufacturers with valuable selection and to manage their performance in early days to establish long-term partnerships

- Identify seller integration needs specific to the seller profile and innovate solutions to bridge the gaps

- Develop and implement standard operating processes to scale the working of the organization.

- Identify valuable sellers and selection for Prione's services

- Co-own strategy for festival/high demand (e.g. Diwali/New year Sale Events) events for maximum inputs/impact from the key accounts

- Partner with stakeholder teams for driving selection seller success and work to identify short term and long term solutions for them

- Drive adoption of new services, promotions or processes across city teams

- Analyse data and improve or develop processes to help sellers become successful on online platform.

- Review the processes through customer feedback mechanism and provide feedback and suggestions to modify them to enhance customer experience

- Track and monitor performance and sales of key partners to manage their performance.

- Effective Periodic 1:1's with the associates across the cities

- Training/Coaching the team members on the various SOP's and Processes

- Co-own talent management and attrition goals

- Performance management of the team members and representing their work in the annual performance reviews

Job Specifications

Education

Bachelor's degree required, MBA preferred

Experience

Relevant:

- More than 5 years of experience in sales and leadership roles of large teams.

- At least 1 year experience in managing sales or vendor management teams.

- Experience in a highly analytical, results-oriented environment with external customer interaction.

- Proven analytical skills and demonstrated ability to manage the business "by the numbers". Must be metrics-driven.

- Excellent written and oral communication skills and the ability to express thoughts logically and succinctly

Preferred:

- Experience working with e-commerce, SME retailers, advertising or media, retail, handloom and handicraft industries would be an advantage

- Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors.

- Experience selling nascent (embryonic/start-up) products/services into new markets.

- Experience in defining new processes is desirable.

- Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.

- Fluency in English is important along with awareness of local retail landscape.

For More details please visit

Website: http://www.prione.in/index.php

LinkedIn: https://www.linkedin.com/company/prione-business-services-private-limited