Pricing Manager - Logistics Firm

Job Summary :

The Manager Pricing will be responsible for supporting the strategic direction of the pricing function and leading the Pricing team. Pricing opportunities range from transactional quotes to large, complex global RFQs. They are responsible for ensuring the pricing strategy is in line with business objectives. This position will be the key pricing liaison to the product and procurement teams.

Job Description :

DUTIES AND RESPONSIBILITIES :

The duties and responsibilities of this position consists of, but are not limited to, the following:

Customer Service:

- Responsible for ensuring pricing strategy is in line with business objectives

- Establish, negotiate, and execute processes and service level agreements with the branch network that meet the pricing needs of commercial resources and enforce compliance to company policies and relevant regulations

- Collaborate with teams around the globe to continuously improve processes, build tools, and share best practice for pricing

- Work closely with locations to identify and capitalize on strengths/overcome weaknesses in terms of pricing and service compared to our competition

- Develop, maintain, and leverage internal relationships with internal and external customers

- Serve as an escalation point for team

- Remain current on business needs and changes and customer and/or carrier expectations. Partner on business opportunities, problem resolution and work together on continuous improvement

- Maintain a strong understanding of all organization product offerings and modes

Team Leadership:

- Partner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and diverse talent

- Manage annual merit and equity programs for assigned team to align compensation with performance results

- Outline employee role accountabilities and expectations; manage performance to ensure productivity, quality, efficiency, and service objectives are achieved

- Support the personal/professional development for assigned team. Coach and guide to improve performance and drive accountability. Provide timely feedback and problem-solving assistance via regular checkpoints and/or in response to situational needs. Understand development needs and create opportunities for experiences that support development needs

- Encourage employee feedback through formal and informal channels. Acknowledge and take action on feedback to drive a trusting culture of open two-way communication, inclusivity and continuous improvement

- May participate and/or lead annual budgeting process for operations team

- Other duties or responsibilities as assigned according to the team and/or country specific requirements.

QUALIFICATIONS :

Required :

- Bachelor's degree from an accredited college or university.

- Minimum 5 years of Global Forwarding Operations, Sales and/or pricing experience.

- Demonstrated verbal and written communication and multi-tasking skills, including excellent project and meeting management.

- Minimum 2 years of experience leading and managing teams.

Preferred :

- Proficient in Microsoft Office Suite of programs

- Demonstrated ability to lead, motivate and influence others, set a positive example, and create a productive, positive environment

- Collaborative, adaptive leadership approach

- Solid negotiation, collaboration, and influencing skills

- Strong problem solving and conflict resolution skills

- Ability to multitask and prioritize projects efficiently and effectively with superb attention to detail

- Values a diverse and inclusive work environment