President - Software Services Business

People Resources has been engaged by a very well established and fast growing E-commerce platform and solutions company to help them find Business Head for their software services division. Our client helps its clients in setting up and managing their online retail business

Requires the following personal attributes :

- You have a passion for the Internet and Ecommerce with experience in working in Retail n CPG Space

- You are flexible and are able to thrive in fast paced environments, and can roll with changing scenarios of the digital and ecommerce world

- You challenge conventional thinking and yourself; you see 'ambiguity' as an opportunity rather than a hurdle.

- You are a change agent for customer problems and have an ability to take your teams through this change.

- You work well across the organization to build constructive and effective relationships.

- You are a problem solver and enjoy solving organizational and business challenges and problems

- High on initiative, you volunteer readily, seek increased responsibilities, can calculate risks and operate independently.

- You seek initiative: volunteer readily; seek additional responsibilities; undertake self-development activities; seek increased responsibilities; takes independent actions and calculated risks.

- In addition to being detail oriented, you are someone who will rolls up your sleeves and enjoy getting things done.

- You are very analytical and have an innate intellectual curiosity.

- You have the ability to surface insights & implications and you use this knowledge to think creatively and use it for problem solving and strategy building for your business

- You have the ability to conceptualize solutions. You are execution focused and have make things happen bias.

- You are of a growth mindset, and are continuously learning and expanding your personal arsenal of skills

- Lead Software Services Business Unit for Company :

- Manage profitability and revenue targets for this business.

- Bringing strong delivery leadership through people, processes and automation to drive high quality work output for customers

- Leading, growing and mentoring an enthusiastic team of +100 high energy professionals keeping organization goals and peoples ambitions in mind

- Drive continuing innovation in processes, productivity and automation to increase the revenue per resource.

- Attract talent, identify and mentor future leaders and coach them to be effective managers and leaders.

- Create and Achieve all goals for High Performers and Mid performers by creating personalised career goals for the team

- Developing a progressive recruitment, induction, ongoing training and research system to ensure high quality substance and capabilities in the entire team

- Forward looking in building / adopting new technologies to boost existing operations. Also contribute to organization strategy on road map for technology, systems and process of this business unit.

- Developing deep rooted relationships with existing and new customers to ensure customer satisfaction and growth with existing customers through account mining

- Providing them overall account management as well as business consulting to solve customer problems.

- Creating road maps for customers and working across sales and solutions team to deliver on those road maps.

- Align with sales and solutions team to provide the required pre-sales support for aggressive growth plans of the company and ensure gain market share and wallet share

- Part of the strategy team to create a strategic growth roadmap through existing and new solutions

Job Requirements and Experience :

- Deep Understanding of Target Customer Value Chain i.e. Pure Play Ecommerce Players, Retailers and CPG Brands

- Should have experience in managing mid to large software development teams and should have managed projects delivery in highly dynamic environment.

- Should have experience in managing all revenue Streams i.e. Projects, Support and Enhancements and Staffing

- The person should have a good experience of managing a market program. Market program would include

- Experience in designing long term strategy for a tech business

- Partnering with technology vendors for new SI partnerships

- Actively worked on deal structuring and commercials in the sales process

- Sound understanding and experience of all Ecommerce Technologies on front and back end of e-retail value chain and can help us to get into new technologies and systems

- The person should have a background of having launched a new service lines and system integration business in an existing organization.

- Experience in launching a new service should include the market side (partnership, marketing, sales programs etc), and the delivery side (building a fresh team from scratch)

For the right candidate we offer :

- A dynamic, entrepreneurial culture

- Competitive compensation & benefits

- Strong Incentives and share of Business value