Presales Engineer - VDI/VPN Domain

Presales Engineer

Role and Responsibilities:

- Learn & certify in on the Company's products

- Post-certification, one should be able to articulate and describe company products during presentations & white boarding sessions with customers.

- Good knowledge of the competitive product mainly in VDI and VPN (remote access) domain

- Should conduct interactive demonstrations remotely or physically

- Pre-sales Account management and presentation

- Solution Designing, sizing, and deployment of products and related 3rd party products

- Prepare competitive study documents and architecture documents

- Build, improve and maintain high standard of pre-sales and post-sales support

- Create knowledgebase around the product, including KB articles, tutorial videos creation, FAQs, best practices documents

- Manage customer expectations and demonstrate a strong follow-up on customer's inquiries

- Give technical training to partner's sales and pre-sales team