Practice Leader - SFDC - IT

Job Description:

- Overall experience of over 16+ years with relevant experience in CRM

- Demonstrated experience of minimum 5 years in having managed a large SFDC practice of over 200 associates

- Develop short-and long-term vision and strategic plans for the Salesforce.com Practice based on, vision, objectives, plans, and operating requirements.

- Support delivery teams on various projects to have the required multi-discipline SFDC team including internal and 3rd party resources to ensure Customer Service Delivery Excellence.

- Provide effective management of the organization's portfolio of clients

- Will be responsible for P&L and revenue for the practice.

- Managed the SFDC practice to plan and agreed KPIs measured to define metrics and processes

- Aligns SFDC growth strategy with overall enterprise applications focus and firms business strategy

Experience: 16 to 22 years