Practice Head - Robotic Process Automation - BPO

Job Duties/Responsibilities :

- Building Robotic Process Automation capabilities within the organization.

- Ensuring effective creation of sales collaterals and pre sales documents for potential Robotic Process Automation opportunities with new and existing clients.

- Leading the Robotic Process Automation projects and the Automation Team.

- Actively participating in onsite consultancy engagements for customers.

- Running successful robotic process automation projects & experience of developing procedures and service standards for business excellence.

- Expertise in monitoring the overall functioning of RPA processes, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

- Responsibility including Pre-Sales, Solutioning & Delivery in Robotic Process Automation, Project.

- Management, Infrastructure Services, Application Migration, Design, development and Implementation of customized software applications, Internet application and WEB based software.

- Handling Small to Mid-size projects including Transition and Migration projects and successfully lead the Implementation of automation solutions for various clients using Robotic Process Automation tools.

- Responsible for actively driving and managing the Pre-sales & Solutions of RPA through RFX and proactive selling and providing technical solutions to new and existing strategic accounts on RPA.

- Carrying out research to stay ahead in the robotic areas of expertise including understanding the current & future market, product and competitor landscape.

- Leading the Robotic Automation initiatives in Company by identifying & analyzing various automation scopes within processes and chalk out the implementation plan leveraging the best automation tool.

- Strong Programming and development / configurations skills in coding to meet the defined design/solution approach.

- Ensure quality of coded components by performing end to end unit testing.

- Able to support and drive change management of existing processes as per new requirements using a structured change control process.

- Lead or participate on cross-functional teams of technology subject matter experts in problem solving and process improvement engagements to enhance technology platform support.

- Availability and reliability and make it user friendly.

- Investigate and understand the emerging technologies and direct them to maximize technology life cycles & meet Business goals using Robotic Automation.

Work Experience : 12-15 years in the IT industry, of which at least 3+ years in Robotics Process Automation in the IT/BPO industry

Qualifications :

- Graduate in any stream.

- MBA (preferable).

Reporting Manager : COO

Location : Mumbai

CTC : 45L+

if interested kindly fill below details :

Total experience in RPA :

In what capacity was he involved in RPA (whether a developer, program manager, client spoc, business analyst, etc.) "

How many end to end RPA projects the candidate has been a part of :

How many robots the candidate has implemented :

Was the candidate instrumental in setting up or growing the RPA team :

Which RPA tool is the candidate aware of and hands on with :

Has the candidate been instrumental in getting additional business for the organization :

current CTC :

Team span FTEs :

Anagha