Practice Head - Conglomerate

Practice Head with leading Indian MNC Conglomerate

Roles & Responsibilities :

- Deliver consistently high customer satisfaction, measured through formal and informal feedback.

- Manage and mitigate risks across Technical and Operational processes and customer servicing functions.

- Drive business growth through partnership with Sales Team to execute solutions for customers globally.

- Enhance the workplace through leadership, employee engagement and personnel development.

- Work with business partners to accurately forecast and support business growth strategies.

- Work with Delivery Manager / Project Managers closely to adopt customer friendly strategies to execute timeliness in project deliverables.

- Ability to prioritize company objectives and meet aggressive deadlines.