PR & Communication Manager - Luxury 5 Star Hotel

- Providing a first level of response to media inquires.

- Serve as a strategic communications resource and advisor to communications teams and management. This would include advising management on media response strategies.

- Maintaining effective media relations for maximum benefits and coverage.

- Recommending and proposing inputs to define the appropriate image for the organization.

- Developing, coordinating and executing communication plans that support business initiatives and strategies.

- Ensure researching, writing, editing and managing the creation, approval and distribution of communication materials.

- Interact with and manage high end powered clientele of the organization.

- Working collaboratively with in a cross functional team environment to ensure consistency and accuracy of messages.

- Ensure consistency in external announcement messaging and delivery.

- Planning and organizing company communications activities, which includes corporate relationship building events.

- Recommending and assisting in establishing an effective communications system to inform internal and external customers; thereby creating awareness and maintaining the company image.

- Defining and maintaining innovative channels for timely distribution of information such as intranet and email communications newsletters, web-casts, etc.

- Creating written and presentation materials for management team for internal communications.

- Writing articles, memos, speeches and other materials as needed by management.

- Ensures that the organization's policies are adhered to by all the employees in the department.

- Develops and conducts training programs and schedules for departmental staff in collaboration with the training department and departmental outlets. if relevant.

- Uses appraisal system to review the performance.

- Ensures career development and succession planning for all employees based solely on performance.

- Creates a platform of engagement to keep the team members involved.

- Recognition and appreciation of team members

- Coaches and counsels subordinates.

- Recommends in the recruitment / increments, promotions and dismissal of staff in areas directly under his/ her control.

- Ensures that LQA and APEX standards are followed by the entire team.