Job Purpose- The position will be responsible for managing portfolio actions for the segment, managing book build, spends and customer lifecycle management along with portfolio and marketing team Roles & Responsibilities- - Identify the segment needs, develop & manage the product offering thru constant competition benchmarking, CVP interventions, build relevant features &amp; offers to drive customer value proposition &amp; profitability. - Designing go-to market strategies, enabling the appropriate communication. - Work closely with Analytics team for creating the right personas basis lifestyle, behaviour, propensity etc for customized and differentiated acquisition messaging for optimal conversion. - Tracking and optimising the segment activation &amp; usage for better profitability. - Work closely with marketing &amp; campaign team to keep creating novel portfolio &amp; customer engagement campaigns represent segment &amp; own all customer complaints &amp; escalations. - Work closely with portfolio team for all portfolio &amp; cross-sell related actions for millennial segment - Build strong relations with internal &amp; external stakeholders. - Align closely with Customer Service to build and maintain a strong customer experience. - Evaluate &amp; drive promotional plans to ensure that they are consistent with product line and segments strategic objective Key Success Metrics- - Gain a deep understanding of customer experience, identify and fill gaps - Act as a product evangelist understanding the segment awareness and build an awesome customer experience - Drive and achieve the agreed business plan and P&amp;L metrics though sales support and interventions. - Drive new initiatives &amp; product development across millennial segment Behavioural and Soft Skills- - Communication &amp; Interpersonal skills - Drive, Energy &amp; Action Oriented - Innovative Thinking - Organization Commitment (hard working) - Influencing &amp; Decision making Skills - Collaboration &amp; Goodwill - Flexibility &amp; Adaptability - Customer Focus/Orientation

Mumbai

Thane

Navi Mumbai

Portfolio Manager - Credit Card - Millennial Segment 

Portfolio Manager - Credit Card - Millennial Segment  ,Job Description for Portfolio Manager - Credit Card - Millennial Segment  in Steps India in  Mumbai Thane Navi Mumbai for (3-9) years of experience. Apply Now!

Job Description for Portfolio Manager - Credit Card - Millennial Segment  in Steps India in  Mumbai Thane Navi Mumbai for (3-9) years of experience. Apply Now!