Porter.in - Senior Manager - City Operations

Company Overview:

- At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.

- Porter is the fastest growing leader in this sector with Pan India presence with operations in multiple cities, a fleet size exceeding 1L registered and 30k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada,Tiger Global and Vitruvian Partners.

- We are addressing a massive problem and going after a huge market. We're trying to create a household name in transportation and our ambition is to disrupt all facets of last mile logistics including warehousing and LTL transportation. At Porter, we're here to do the best work of our lives.

- If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.

Company URL:https://porter.in/

Key Responsibilities:

- Plan for city growth and market penetration.

- Responsible complete city P&L and budget allocation

- Plan and execute BTL activities across the city.

- Organize and monitor effort to acquire new customer and driver partners in respective zones

- Responsible for Strategizing and handling day to day operations in the city.

- Responsible for integration of ground operations with technology, core operations.

- To ensure long term and profitable relationships with business partners and supply retention

- Gather product and market intelligence for improvement of the product

- Devise Implementation strategy for new products/process launched.

- Planning, hiring, training and effective utilization of resources in different functions.

- Implement new processes and refine existing processes in operations that fits within the organizational goals.

- Contributing to long-term goals around business and people development, including succession planning & clients retention.

Expectation from the candidate:

- Proven working experience in operations and sales track record

- Proficiency in English and regional language

- Market knowledge ( FMCG, Logistics )

- Good Analytical and problem solving skills

- Communication and negotiation skills

- Ability to build rapport

- Time management and planning skills

- People management