Roles and Responsibilities:
- Operating as the lead point of contact for all matters specific to your accounts.
- Maintain contact with existing customers to ensure revenue growth, customer retention and deliver detailed account plans.
- Developing strategic territory plans to outline opportunities for upselling, cross-sell, expansion to new business units, and achieve business goals.
- Identify instances where ad-hoc requirements fulfilled by PFE can be taken to fixed use of the clients.
- Developing and maintaining positive relationships with top-decision-makers at C-levels to build loyalty.
- Coordinating multi-functional teams to sign multi-year enterprise agreements / strategic agreements.
- Coordinate with Field Farming Associate and get daily updates on their interactions to get more leads.
- Conduct market research to monitor competitive activity.
- Generate reports and statistical analysis on account status.
Skills Required:
- Proven working experience as an account manager, key account manager, or a relevant role
- Proven ability to handle multiple account management projects at a time, while maintaining sharp attention to detail
- Proficiency in English
- Market knowledge ( FMCG, Logistics )
- Good Analytical skills and ability to provide client-focused solutions to customer needs
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
- Remote team management skills
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