Poonawalla Fincorp - Lead - Administration

Principal Accountabilities :

a. Responsible and Accountable for end-to-end facility management at corporate office

b. Execute the FM activities as per departmental and legal policies/guidelines.

c. Implement and build departmental SOPs and guidelines.

d. Oversee the cost and human resource optimisation.

e. Deploy contractual manpower agencies/ staff for FM.

f. Build positive work culture in line with organisational DNAs.

g. Strategize Administration activities as per changing business requirements

Desired Profile :

- Minimum Qualification - Graduate (Preferably master's or FM/ Project Management or equivalent certification)

- No of Experience - 12+ years

Core Competencies :

- In depth understanding of office management procedures and departmental and legal policies

- Familiarity with financial and facility management principles

- Team player with leadership skills

- Keep abreast with all organisational changes and business developments.

Technical Competencies : Technical know how about the MEP services including Electricals, HVAC, Security / Surveillance systems and other office equipment.

Working Relationships :

With all the internal and external customers i.e., team members, Cross functional teams, Leadership team, vendors and service providers

- Facility Management and General Administration

a. Housekeeping, security Travel, Stationary, Courier and other services

b. Ensuring 100% uptime for Technical (MEP) services

c. Space Management

d. Assets and inventory Management

- Process/Policies

a. Developing organizational Policies

b. Ensure operations adhere to policies and regulations and improving existing policies and guideline.

- Financial

a. Manage administrative budget and Monitoring Operating expenses.

b. Monthly provisioning of expenses

c. Ensure timely processing and 100% compliance on vendor billing.

- Compliance & Audit

a. Ensuring all the statutory compliances/ applications/renewals and display of the compliance documents

b. Ensuring the lease/service agreements are in force.

c. SPOC for internal/external audits and closure of observations.

- Project Management

a. Scheduling and planning and managing all kind of projects.

b. Delivering all the projects within defined timelines and cost.

- MIS, Reporting & Automation

a. Maintaining all MIS, preparing and publishing dashboards and reports

b. Automation of process

- Resource Management

a. Hiring and training administrative staff and Performance Management of team members

b. Sharing feedback of vendor performance with vendor Management team