Poonawalla Fincorp - General Manager - Fraud Risk Management

- To ensure that effective Fraud Detection, Prevention, and recovery measures in place to mitigate Risk.

- Identify new systems and enhancing the existing systems to effectively manage fraud risk and to achieve the objective.

- Support business growth & diversification with risk mitigants strategies in new technologies & processes

- Review success & performance of Risk systems / Processes that help achieve investigations TAT, quality of Service Delivery

- Aide Investigations of frauds identified and detected in the portfolio with adequate data and facts.

- Assess, Analyze & review new products and process rolled in the payment business and give critical feedback on Risk & control measures.

- Reviewing miss outs in fraud detection in the monitoring activities & implementing controls

- Review Fraud Risk Industry newsletters, Industry Best Practices and provide inputs on roadmap to the senior management.

- To devise risk strategies as a Risk Manager for all STP (Database + non-Database i.e. Digital loans & Cards)

- Continuous review of the process followed, to ensure correction and modification wherever required resulting in improvement of fraud identification, thereby reviewing success of related controls and improve benchmarks.

- Understanding of the BRD's which will help in migration of the system as per business requirement.

- Score base model which will help in invisible monitoring of business volume.

- Fraud Risk rules understanding in "Web & App" journey process.