We are looking for an ORM Specialist who can monitor and control online activities of an organizations brands and sub-brands. Your contribution in PBs journey: - Write, edit, and publish engaging posts for various social networks, including Facebook, Twitter and Instagram, and email campaigns (Content management) - Optimize social media posts (language, tone, message) based on our target audiences behaviors (SMM) - Select appealing images and videos to complement the text and work with the design team to develop visually appealing content - Track and report on social media insights (traffic, engagement, shares, conversion rates) - Apply advertising techniques to boost brand awareness, like promotions and competitions - Respond to questions and comments on our social media pages & websites in a timely and accurate manner (ORM) - Co-ordinate with relevant teams within the company to provide the best solutions and experience to the customer - Create and maintain an up-to-date Knowledge-Base of FAQs so that user queries can be answered quickly with consistent quality standards Your knowledge & expertise that we need: - Degree in Marketing, Communications or a related field - 2-6 years of related work experience preferably in finance/ insurance domain. However, relevant experience from other domains will also be considered - Basic Image and Graphic Editing (Canva, Tweetdeck) - Familiarity with social media like Twitter, Instagram, FB, and Blogging - Understanding of Search Engine Marketing / Optimization - Familiarity with Popular Blogging platforms like WordPress, Blogger, Medium etc. - Social Media and Email Campaign Management - Familiarity / Enthusiasm about finance and insurance - Experience in Content development and Social media messaging - Experience with ORM / Customer Success will be a plus

Gurgaon/Gurugram

Policybazaar - Team Lead - Online Reputation Management 

Job Description for Policybazaar - Team Lead - Online Reputation Management  in Policybazaar Insurance Brokers Pvt Ltd. in  Gurgaon/Gurugram for (2-6) years of experience. Apply Now!