Pluralsight - Customer Success Manager - Enterprise Segment

About Pluralsight:

Pluralsight is the global leader in online learning for professional software developers, IT specialists and creative technologists. As the world’s largest curated professional development platform, the company offers instant access to more than 4,500 courses authored by top experts. With customers in more than 150 countries, Pluralsight serves as a career catalyst, delivering hands-on, practical training for the most in-demand and understaffed jobs of today. For more information, visit www.pluralsight.com.

Job Location: Bengaluru

Candidate Experience: 10-15 years

Candidate Age: Less than 40 years

The role is that of a senior Customer Success Manager (external title - Customer Success Manager, Enterprise Segment) for the Large Local Enterprise Customers in India.

The CSM function is a critical enabler of business growth- In a scenario, where technology is changing rapidly, employees and organizations need to look at skills development as an integral part of their strategy.

Enterprises grapple with three big challenges :

1. Creating an inventory of future ready skills while running operations which is Business as Usual

2. Establishing an Enterprise Level skill map and personalizing the learning agenda at an individual level.

3. Getting their employees to invest adequate time to learn and grow their skills

The CSM function for India has been envisioned with an objective to help Enterprises address the challenges listed above, execute their skills agenda as well as realize better ROI through better learning effectiveness.