- This role will straddle across programs (UG, TLP and PhD) and the SEM will need to have a complete understanding of student experience through feedback from students and analysis of relevant data. - The SEM will work with Academics and Functional Heads to ensure the best possible student experience throughout a student's journey at Plaksha. - The position holder will have a robust communications strategy to ensure students are well informed about all relevant developments and stakeholders notified about happenings in the student community. Responsibilities: - The SEM will serve as the bridge facilitating a smooth transition from the Admissions team to the Academics team as they settle in at the University. They will plan the Orientation events for students in close liaison with the Academics and Functional teams. - The SEM will also help in end-to-end planning of signature events like Convocation and other student led University events by liaising with and involving relevant teams. - The SEM will need to work closely with students for student feedback and ensure student satisfaction and resolution of any problems. - Keep internal / external stakeholders informed of student activities and experiences through Communications channels like social media posts, newsletters etc. - Help run university-wide campaigns and surveys. - Meet with Academics and Functional Heads at regular intervals to provide an update on student experiences. - Identify and engage with students who need assistance in Academics / non Academics aspects of the program and ensuring that support is provided to them by relevant teams. - Work closely with Development Team and Career Advancement Centre to provide relevant student data and also assess student preparedness for external interactions. - Build and maintain effective relationships with all stakeholders - Academics/Leadership/Founders and Trustees/Functional Heads and teams in the quest to improve student experience. - Build and maintain database , evaluate and interpret data related to student experience and recommend strategies and solutions as needed. Requisite skills: - Team management experience - Experience of relationship building with internal and external stakeholders - Ability to work with data - Project management skills - Strong oral and written Communication skills - Ability to work with diverse communities - Needs to have a strong sense of empathy and sensitivity while dealing with student communities - Should work well under pressure

Chandigarh

Others

Plaksha University - Student Experience Manager 

Plaksha University - Student Experience Manager  ,Job Description for Plaksha University - Student Experience Manager  in Plaksha University in  Chandigarh Others for (8-15) years of experience. Apply Now!

Job Description for Plaksha University - Student Experience Manager  in Plaksha University in  Chandigarh Others for (8-15) years of experience. Apply Now!