Senior Manager - Infrastructure
- The candidate must have strong business acumen, outstanding communication skills, strategic planning skills and knowledge of an organization's internal operations and technology initiatives.
- Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance.
- Managing IT Infra and AV staff.
- Developing IT policies, procedures, and best practices related to hardware.
- Stay abreast of relevant laws and regulations impacting IT, especially in areas such as data privacy and security.
- Approve purchases of technological equipment and software and establish partnerships with IT providers.
- Design and customize technological systems and platforms to improve stakeholder's experience.
- Overseeing relationships with vendors, contractors, and service providers.
- Developing and overseeing the IT budget.
- Participate in contract negotiation and agreements with vendors .
- Oversee the design, implementation, and maintenance of the university's IT infrastructure, including networks, servers, and storage systems.
- Provide support services to end-users, including students, faculty, and staff.
- Implement and maintain helpdesk services for prompt issue resolution.
- Generate reports and insights to support decision-making processes.
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