Piramal - State/Geography Head - Recovery

We are looking to hire " State/Geography Head - Recovery" for Delhi and Mumbai locations.

Key Roles and Responsibilities :

- Implementing the collection and recovery strategy of the organization, related policies and processes, in line with the risk appetite of the organization

- Identify and set the annual collection targets and delinquency levels

- Plan and execute regional-level growth-focused strategies to augment recoveries, reduce bad debts and delinquencies.

- Drive and track recovery strategy, planning and performance monitoring, recommend mitigation strategies, capacity planning, incentivization, alternate payment channels, and litigation.

- Build and develop review mechanism that throws strong early warning signals and develop mitigation strategies

- Prepare budgets for driving the collections and recovery activities through discussion with internal and external partners

- Strategically plan and foster tie-ups with various interest groups such as credit reporting agencies, fraud agencies, legal firms and collections/recovery agencies etc.

- Manage and ensure delinquency related parameters (including collections efficiency, roll forward/roll back%, NPA%, quick mortality, non-starters%, bounce rate etc.) are within targets

- Assess and formulate collections policies and procedures that provide for timely collections and recovery

- Identify and lead initiatives for process enhancement and technology adoption in collaboration with the Digital/IT team like triggers and early warning signals

- Monitor monthly status of recovery including performance of surrender/repossession at NPA stage, auction, days in stock, loss per unit sold and write-off bad debt collection

- Implement policy, processes and procedures including standard operating procedures for different buckets, roll back, roll forward, OTS, SARFAESI, etc.

- Ensure and check that collection and recovery policies and standards are being implemented at the ground level

- Ensure that all levels are always audit compliant with internal and external policies and regulations

- Design and implement monitoring mechanism and MIS to ensure that each parameter of KPI is constantly measured, reported, analyzed and improved

- Set productivity targets & monitor performance of the Area Collection Managers, agencies of the mapped region

Essential Skills :

- 10 to 20 years of experience driving recoveries of the entire loan portfolio in HFC/NBFC and managing a team

- 8 to10 years of managing vendors, cross functional teams

- Networking with law enforcement & judiciary.

- Team Management