PinkBlue.in - Business Operations/Customer Success Team

PinkBlue.in - Business Operations / Customer Success Team CHENNAI

About PinkBlue (http://www.pinkblue.in):

Started by IIM Alumni, PinkBlue.in is a pioneer in the field of technology-driven clinical supplies management in India. We are building an integrated supply chain management solution for clinical supplies.

We bring the power of consumer e-commerce to the clinical supplies space, by placing the customer at the heart of our solutions. PinkBlue is one of the very few professional organizations in a highly unorganized field, and brings sound management expertise to make lives easier for healthcare professionals.

Our mission is to enable every healthcare institution to continuously improve on the quality and the cost of the materials used. Being a pioneer working towards organizing a large unorganized space with the use of technology, with a well-rounded management team, PinkBlue.in is poised to be amongst the next set of billion dollar internet businesses built from India.

Key responsibilities:

Manage ongoing operations :

- Order management across all channels (online, mobile, Whatsapp, phone calls, etc).

- Inventory management.

- Scheduling for purchase management and delivery management.

- Payments management and accounts management.

- Customer relationship management.

- Develop a deep understanding of all the Operations processes, and aid in the creation of replicable systems for use in other cities, as we expand.

- Develop and own management reports, which would aid in continuous improvements in operational efficiency.

Number of roles available : 1

Who can apply :

The role is ideal for post graduates who are looking for opportunities to start their careers in the e-commerce space. It might also be interesting for people who have around 2 years experience in these spaces, and are actively looking for a change.

Good communication skills, excellent problem-solving skills and quick learn-ability are key requirements.

Key takeaways :

- End-to-end visibility into e-commerce operations (Sales and Operations management, Team management, Vendor management and Customer Relationship Management).

- You will get to work directly with the founders, who come with significant experience in management consulting, corporate strategy, FMCG sales and marketing domains.

- We are looking at people who can join us full time immediately - so only people who are in a position to do the same may apply.

- Potential opportunity to become an early employee in a fast-growing company, which comes with its benefits. Being a boot-strapped startup, the in-hand salary won't be very competitive to start with but suitable ESOPs will be provided to make up for the same.

- Flexibility in the role offered, based on the preferences and strengths of the person, as fast growth is expected to open up a wide array of job opportunities in the medium term

Salary :

The in hand component will be just about OK for you to manage your expenses as we are a boot-strapped company with limited resources but the ESOPs component will make sure that you will be sufficiently compensated for any loss in pay that you may incur. With a couple of rounds of funding (which may take time basis how we all perform) we should be able to scale up to industry standard packages for all of us anyways.