Pine Labs - Key Account Manager - IIM/IMI/IMT/XIMB

Job Function : Key Account Management/Relationship Management

Key Role/ Responsibilities :

- Front end the business relationship with Banks and other program partners

- Ensure sustenance of current revenues and drive revenue growth from the relationships by identifying new partnership opportunities

- Maintain awareness of competitive products

- Build and deepen relationships with partners

- Conducting business reviews to ensure partners are satisfied with their products and services

- Responsible for account profitability and ensuring 100% retention

- Liaison with all internal departments to ensure partner needs are fulfilled effectively

- Escalating and resolving areas of concern as raised by partners

- Monitoring company performance against service level agreements and flagging & resolving potential issues proactively

Must Haves :

- Experience in Relationship management (2+ yrs). Banking experience would be preferred

- Understanding of Marketing/Loyalty products

- Excellent Communication Skills

- Relationship management abilities

- Ability to work independently under time constraint

- Working knowledge of the payments industry and cards systems will be considered as an advantage

- Open to traveling for business meetings as may be required

- MBA is must. Preferred campuses - New IIM- s, IMI Delhi, IMT Ghaziabad, XIMB (Batch of 2018,2019)

- Proficient knowledge of Excel / Ppt / Word