Pickrr - Manager/Senior Manager - Logistics Operations

We at Pickrr are planning to ramp up our team and take big swings in 2021. We're hiring individuals with entrepreneurial mindsets who can drive Logistics/Supply Chain vertical through 3PL/Courier partners. Expect high ownership, learning, and amazing work culture.

You will be responsible for managing complete logistics operations through Courier/3PL Partners, building strategic relationships with new/existing 3PL/Courier partners, and developing supply chain capabilities to ensure the best customer experience, driving business goals & cost optimization.

Key KPIs are:

- Managing overall Forward, Returns & Reverse Logistic Operations with Courier partners

- Measure and improve on all operational KPI's across First Mile, Middle Mile, Last Mile & Returns

- Define Standard Operating Process with Courier Partners across all legs & drive adherence of the same

- Develop product roadmap with courier partners to improve on key KPIs across the entire lifecycle of a shipment

- Negotiate & align with Courier Partners in terms of Cost, SLA, Billing, Weight-Related aspects, thus managing overall P&L of partner

- Ownership of Customer & Seller Experience metrics

Requirements :

- Bachelors / Master's Degree in any discipline

- 3 to 8 years of experience in e-commerce logistics

- Experience in Vendor/3PL/Courier partner management

- Excellent analytical & problem-solving skills