PhonePe - Regional Sales Manager

Regional Sales Manager - PhonePe

Regional Sales Manager

PhonePe is India's largest transactions platform built on payments. It is the crusader of UPI payments and a proud contributor to the hypergrowth of the world's most advanced payments system. We are leading the narrative on mobile payments which will change the way people manage their money on the go. We want to make digital payments so easy, safe and universally accepted that people never feel the need to carry cash or cards again. We see ourselves facilitating this change, through technology at scale, positive disruption, and dogged customer centricity. PhonePe started in 2015 and has achieved many milestones in the last 3 years and is rightly India's Payments App.

Job brief :

- We are looking for a high-performing Regional Sales Manager who will focus on driving PhonePe users and building the brand in the country. He/she must be a people person focused on driving key people to garner results. You will be responsible for maximizing our sales team potential in the defined geography and execute sales plans.

Responsibilities :

- Setting up & leading the team to reach merchant Acqn targets and goals

- Develop and drive sales & service efficiencies

- Ensuring effective deployments, training and farming of merchants acquired

- Developing sales people by coaching, motivation and product & market knowledge

- Influence and negotiate with customers both internally and externally and at all levels

- Work in the field with each team member to achieve effective coverage of key accounts; maintain high level of customer rapport and reinforce company's commitment to superior customer services

- Develop and maintain strong relationships with all levels of customers to achieve high levels of customer satisfaction

- Conduct market mapping through knowledge of competitor's structure, culture, manpower, distribution, capabilities and weakness, as well as thorough knowledge of customer's support and preferences for competitive products and services

- Ramp-up customer acquisition whilst ensuring adherence to quality and other regulatory norms.

- Merchant acquisition for online to offline payment through QR code payment option.

- Drive usage of retail outlets through proper training, revisit, merchandising & conducting BTL activities

- Recruiting and handling a team of ASM, TSM & FOS

- Engage channel through sales incentives/ schemes to drive brand preference.

- Drive channel profitability, focus on channel churn management.

- Scope for potential distribution/channel alliances to further distribution expansion in targeted geographies.

- Onboard teams with relevant experience and skill sets and maintain pipeline of quality resources.

- Manage P&L, people performance, career aspirations/progression.

- Deliver and exceed on defined business KPIs for geography.

Requirements :

- Proven work experience of 8-10 years as a Regional Sales Manager, or similar senior sales role.

- We are looking to fast paced performers who have excelled in their career and come from the best of academic background (Top institutes only)

- Fluent communication and ability to manage situations on the ground

- Should have managed larger teams on ground

- Focused and possess sales mindset

- Team Leader with objective approach towards goal setting and monitoring

- Ability to get things done and influence others

- Analytical frame of mind & a go getter attitude