PhonePe - Manager/Senior Manager/Head - Category Management - Life Insurance

Manager/Senior Manager - Category Head - Life Insurance

- PhonePe, India's leading digital payments platform is looking to scale up one of our most exciting and important business verticals.

- If you want to be a key contributor to decision making, want to explore working across business, strategy, operations, product and not just number crunching, this is the place to be.

What to expect from this role :

- Opportunity to work on life insurance related initiatives with key stakeholders of the

- Insurance industry in the country.

- End to end responsibility of the business including but not limited to P&L ownership, operational excellence, regulatory compliance and marketing.

- Collaboration with internal teams- product, business finance, customer service, etc to monitor and manage the category daily

- Track sales funnels, converted sales and revenues and plug the holes if any

- Discuss innovative financial solutions with life insurers and bring them to life on PhonePe platform.

- Benchmark customer experience and processes with other internal categories as well as competition hence acting as a catalyst for improving process design for better customer experience.

- Work with data to help grow the business through interventions on product and technology.

- Responsible for management of business reporting and any ad hoc reporting from time totime. Proficient knowledge of MS Excel is a must.

- Customer first attitude with a strong execution bias

- Experience of working with a highly skilled team across all functions

- To be a part of India's highly disruptive fintech wave

Ideal candidate for this role should :

- Preferably be an MBA

- Have work experience in business development and / or product development in a dynamic life insurance environment.

- Exposure to digital marketing will be an added advantage.

- Be agile and highly collaborative, communicate impressively

- Strong analytical acumen and problem solving

- Demonstrate deep understanding of insurance business

- Be highly data-driven and adept at balancing needs with business goals

- Be skilled in building and managing business alliances

- Thrive in a competitive and a result-oriented work environment

- Be able to create and own the processes on their own