PhonePe - HR Operations Specialist

Job Objective:

We are seeking a skilled and detail-oriented Payroll & Benefits Specialist to own and manage exit processes for full time employees. In addition, the incumbent will be responsible for managing employee benefits like insurance, long service awards, creche, etc.

Responsibilities:

Exit Management:

- Manage the exit process for departing employees, ensuring all necessary steps are completed accurately and in compliance with company policies and regulations.

- Coordinate and follow up with various stakeholders, including HRBP, IT, and facilities, to ensure the no-dues closure process for the employees.

- Compile the inputs, payables and deductibles received from all sources and share with the payroll partner for full & final settlement.

- Validate the full & final settlement output received from the payroll partner for correctness and share with the Auditor for approval.

- Ensure timely payment of dues and settlements based on approval in accordance with company policies and regulatory requirements.

- Coordinate with the exiting employees for recovering the dues where applicable.

- Resolve any discrepancies or disputes related to full & final settlements in collaboration with relevant stakeholders.

Employee Benefits Administration:

- Coordinate with insurance brokers, and TPA to ensure accurate enrollment/ removal, coverage, and administration of insurance benefits and claim processes.

- Assist employees with insurance-related inquiries and provide guidance and coordinate on the claim process where required.

- Coordinate for timely execution of long service awards with vendors in advance for ensuring timely payments and timely roll out of benefits.

- Ensure all communication and other related processes for Mothers@PhonePe programme.

- Monitoring the usage of day-care facilities for coordination with the vendor and ensuring correct billing.

Process Documentation and Improvement:

- Create SOPs related to exit management and benefits administration.

- Continuously review and improve the processes to enhance efficiency and accuracy.

- Support the Payroll Manager in other payroll activities as may be required.

Capabilities & Requirements:

- Bachelor's degree in Human Resources/Business Administration/Commerce, or a related field. MBA will be an added advantage.

- 2-3 years of experience in HR operations with exposure to India payroll ecosystem.

- Knowledge of payroll related compliances will be a plus.

- Attention to details, conscientious and strong execution rigor.

- Experience in a fast-paced environment is preferred.