GBS Knowledge Management Specialist Reporting to: Hub Leader. Job location: Chennai Job Purpose :&nbsp; - GBS KM Specialist collects and assesses as-is transition documents, route these to standard GBS KM platform and move it when ready to ARIS. - Introduces KM Tooling and supports KT phase of Transition; makes sure all knowledge is captured in some form during the early phases of Transition - Collects possible process improvements and required adaptations, collaborates with Operations for CI initiatives. - Creates shared knowledge culture within Hubs and on Global level. Responsibilities :&nbsp; - Assessment of currently available work instructions and further process documentation; needs to be compiled by function, by role, by location, by process, by tool - Storage of all as-is documentation needs on one platform - Cleaning up documentation; compiled documentation needs to be analyzed for duplication, overlapping and outdated content - Drive document creation and storage, identify gaps in documentation and define next steps to get gaps filled - Compile and standardize GBS process documentation; maintain by updating documentation together with BPE- s/BPO- s - Establish standard knowledge management and knowledge transfer tooling for GBS - Launch standardization projects across GBS - Map processes, control and report out to Hub Leads - Train people on Knowledge Management approach in GBS Job Requirements - Bachelors/Masters degree in Business or related field - Experience in process mapping/process transformation/knowledge management - Demonstrated interest in and capacity to deliver knowledge management and/or organizational learning programs - Stakeholder management - Ability to function in a dynamic and changing environment with high attention to detail - Good influencing and relationship building skills - Change management skills - Good analytical skills - Excellent command of English (both verbal and written) - Adaptability / Flexibility

Chennai

Philips - GBS Knowledge Management Specialist 

Philips - GBS Knowledge Management Specialist  ,Job Description for Philips - GBS Knowledge Management Specialist  in Philips Global Business Service in  Chennai for (10-15) years of experience. Apply Now!

Job Description for Philips - GBS Knowledge Management Specialist  in Philips Global Business Service in  Chennai for (10-15) years of experience. Apply Now!