Peters Surgical - Quality Manager

Reports to: CEO

Responsibility:

Supervisory Responsibilities:

- Hires and trains quality assurance staff.

- Oversees the daily workflow and schedules of the department.

- Conducts performance evaluations that are timely and constructive.

- Handles discipline and termination of employees in accordance with company policy.

Duties & Responsibilities:

- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.

- Identifies and sets appropriate quality standards and parameters for products.

- Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.

- Coordinates product testing processes.

- Participates in product testing.

- Identifies and analyses issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues.

- Reviews client, customer, and user feedback.

- Maintains compliance with state, local, and organizational laws, regulations, guidelines, and policies.

- Performs other duties as assigned.

- Knowledge of MDR, EUMDR

- Knowledge of QC role

Required Skills/Abilities:

- Excellent verbal and written communication skills.

- Excellent interpersonal and customer service skills.

- Excellent time management skills with a proven ability to meet deadlines.

- Strong analytical and problem-solving skills.(Usage of Root cause analysis tools like 5W, 7 QC tools etc)

- Strong supervisory and leadership skills.

- Proficient with Microsoft Office Suite or related software.

- Excellent knowledge of ISO13485

- Six Sigma knowledge will be added advantage