Brief Overview about Company:
PeopleStrong: Powered by People, Processes & Technology
PeopleStrong is a technology platform based HR Solutions provider specializing in HR Shared Services, Payroll & Compliance Management, Process Consulting, Recruitment Solutions, Workforce Management, Risk Management, Benefits, Learning & Development, and Talent Management with a Pan-India presence. PeopleStrong caters to Global Players across industries such as BFSI, Automobile, Pharmaceutical, Education, IT, ITES, Manufacturing, Engineering, FMCG, Govt. PSUs etc. We drive well known research studies like 'India Attrition Study' & 'Best Companies to Work'.
To know more visit us at www.peoplestrong.com
Designation: Lead - Payroll
Location: Gurgaon
Reporting Manager - Vice President - mpHRO
Job Role:
- Capable of driving client process SLAs. Should be able to adopt measures to continuously improve process matrices and service delivery levels.
- Intermediate regulatory and legislative knowledge in aligned service area
- Experienced to operate in a Client Administrative environment.
- Understanding of System Capabilities and Application platforms. Knowledge of benefits business, including products and services, operations, and delivery.
- Knowledge about team/individual revenue productivity. Should be able to follow LEAN methodology to meet the targets
- Capable of initiating new processes, participate in new process transitions in coordination with the Clients and internal stakeholders.
- Managing team of 20+ members
- Preparation & Supervision of monthly Payroll for clients
- Handling Reimbursements, Full & Final Settlement, Salary slips, TDS
- Handling Payroll Related Compliances
- Client Management for Payroll Vertical
- Zero error on scorecard for all the months
- Responsible for monthly SLA
- Managing the collections to reduce outstanding and DSO
- Development of Capability (coaching / feedback sharing - once a month)
- Process Efficiency & Management (Productivity Monitoring)
- Process Quality & Compliance
- Managing Gross Margins
CTQs
- 12 +years of Experience
- Preferred experience in Payroll outsourcing environment and has managed large employee base.
- Hands on experience on entire employee life cycle.
- Proficient with MS Visio, MS Excel and Powerpoint.
- Proficient in MS Excel
- Advanced exposure in Payroll
- Excellent Communication Skills
- Post Graduate in any field preferably from Tier 1 or 2 Campus
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