Pearl Academy - Vice President - Online Business Head

This role is responsible for the online business unit of Pearl Academy i.e. Pearl Live.

- The Head will provide effective leadership in the online space managing profitability goals for existing products, launching new products/initiatives, ensuring academic quality and managing stakeholder relationships.

- The incumbent will be responsible for product innovation, customer acquisition, customer service and fulfillment.

- He/she will take technology leadership in the online education area with a view to optimize student learning and operational excellence including identification, development and rollout of appropriate cost efficient technologies.

- This highly responsible professional will be a key driver and contributor in developing objectives and strategies for providing business planning and management across platforms to deliver results, drive future growth and brand recognition.

Product Development:

- Coordinate day-to-day product management activities for the business to ensure revenue and budget goals are met.

- Collaborate closely with Product Development and Academic leadership teams across institutions to drive product / program quality and overall student experience.

- Perform and coordinate research (customer, market, competition and distribution channel analysis) related to strategy development and execution.

- Design, re-design processes and policies to enhance education delivery from faculty, for delivering the best education to the students

Business Operations and Relationship Management:

- Manage key stakeholder relationships, set strategic direction and partnership development agenda, provide update on performance, and act as escalation path for operational issues.

- Successfully work across key departments/businesses to reach agreement on initiatives while keeping other Departments/businesses informed; solve issues on projects in cooperation and collaboration across divisions

- Cultivate effective business relationships with key stakeholders, management, customers and peers.

- Work collaboratively with functional area colleagues on implementing product strategy and launching new products including Laureate Global programs.

- Ensuring all coordination followed with institutional affairs department to ensure timely approvals from statutory bodies.

Leadership:

- Optimize growth and profitability of multiple product verticals

- Develop and lead strategic projects that arise from an in depth understanding of the audience and the market

- Overall business leadership for all programs; manage program specific operations to ensure wellness of the current portfolio of products

- Promote high standard of business ethos in the program and also ensure most effective use of resources in supporting/ achieving the learning objectives of the program.

- Overall assistance to faculty in implementation of effective teaching tools such as case method, innovative teaching learning practices etc.

- Work in time bound, deadline driven environment while not compromising on quality.

- Provides thought leadership in the online space.

Brand Management:

- Identify, recommend, and develop plans for potential market opportunities for the brand

- Collaborate closely with Sales and Marketing teams across institutions to drive inquiries, conversions, and enrollments.

Education/ Experience:

- MBA with a minimum experience of 15 years general management or product management experience. Prior P&L experience with budget management experience required.

- Marketing experience essential. Preferred to have in-depth understanding of the higher education industry in order to provide educated recommendations to management on direction, profitability, and ROI for new and existing programs.

Visit our website to know more about us: www.pearllive.com