Paytm Payments Bank - Product Manager - Cards Segment

Product Manager - Cards - Paytm Payments Bank

- Manage end to end new Product development and system enhancements

- Working closely with service providers and partners to deliver new functionalities

- Engaging with card networks for product enhancement projects (VISA/MasterCard/RuPay)

- Analysing transaction declines and taking required initiatives at system level

- Working towards building customer awareness on declines through effective communication

- Supporting operations team for managing reconciliation requirements

- Engaging regularly with Customer Service team to manage customer escalations

- Building new functionalities using data driven approach with an objective of improving customer experience and reducing cost

- Engaging with Risk/ Compliance/ Audit / Infosec teams for day to day activities and requirements

- Working on delivering regulatory product requirements to be compliant with the new regulatory guidelines

Desired Qualifications :

- MBA from Tier 1/ 2 institutes with graduation in IT.

- Relevant experience of working as Product Manager of any of the Card products (Debit/ Credit/ Forex) for at least 2 years.