Park+ - Manager - Customer Delight

Key Responsibilities :

1. Interacting with RWA ( Resident Welfare Association ) presidents / secretaries, estate managers for collection of payments for our services, pitching additional products and services.

2. Establishing strong relationships with our Key Customers

3. Carrying our Brand Activation Activities ( Camps / helpdesks) to enhance Park+ brand image

4. Responsible for getting the client issues resolved.

5. Maintaining data of key clients, anticipating future requirements / changes and data analysis

6. End to end customer delight responsibility

7. Having own vehicle ( 2 wheeler / 4 wheeler ) is a must

8.1-6 years of experience in account management, sales and customer success.