Panamoure - Functional Consultant - Project Operations

Role : Functional Consultant -Project Operations

Experience : Minimum 2+ years

Location : Space ITech Park, Sector-49, Gurugram

Working Days : Monday to Friday (UK Timing)

Who You Are : A Microsoft D365 CRM Consultant who works cross-functionally with clients, operations, and sales to help deliver value and improve processes for clients. You offer shape value-added consulting solutions that enable clients to meet the changing needs of the global landscape.

The Work :

- Facilitate discovery, design, development, and deployment activities

- Manage resources and deliver project tasks, both external and internal

- Perform gap analysis between system functionality and client requirements

- Communicate and document system specifications for clients and team members

- Document test scenarios and perform unit, system, and data conversion testing tasks

- Provide excellent customer interface skills throughout the project life cycle

- Working knowledge of relational databases and data migration concepts

- Provide periodic status reports and accurate estimates and timelines of work

- Train client on use and maintenance of Dynamics D365

Minimum Requirements - Education, Skill & Abilities:

- Bachelor's degree with at least 2 years of Microsoft D365 CRM, Field Services experience knowledge and its integration.

- Minimum one Full Life Cycle implementation

- Proficient in Microsoft Office applications

- Excellent communication and relationship building skills

- Excellent problem solving and analytical skills

- Strong time management and organizational skills

Working Environment :

- Up to 25-60% travel dependent on practice and geography

- Master's Degree in business or technology

- Dynamics D365 Certification or NAV equivalent

- Dynamics 365 experience

- Prior consulting experience

- Project Accounting experience

- Working knowledge of at least one software development methodology

- Working knowledge of Microsoft platform skills

- Working knowledge of Microsoft Project

Professional Skills :

- Results oriented / self-directed ability to drive change in unstructured environment

- Strong client interface and presentation skills

- Strong business acumen

- Track record of initiative and outstanding performance

- Excellent interpersonal skills-'Customer Focus'

- Manages customer expectations effectively

- Ability to quickly build relationships

- Passion for learning

- Strong time management skills