OYO Rooms - General Manager - Operations

Business Development (Supply) is one of the most critical business arms at OYO. The team liaises closely with hotel owners and internal stakeholders ensuring quality living spaces are available on the OYO platform.

GM will be the business owner of a portfolio of hotels and will work on the following along with the Central OYO infrastructure :

P&L Management :

- Owning end to end profit and loss of the portfolio of hotels (2-7 hotels).

- Identifying ways to improve the revenue across verticals Room Revenue, F&B, MICE, Cafe, etc.

- Controlling end to end operations and costs across all the cost heads optimizing efficiency and operations.

Vendor Management :

- Managing end-to-end vendors

- Sourcing, commercial negotiations, performance management, etc. for different verticals - Food and Beverage, Manpower, Repair and Maintenance.

People Management :

- Leading multiple teams - Field Engineers, Trainers, Vendor Business Development.

- Planning hiring needs (including bench requirements), managing the capacity and planning for the peak.

- Managing the performance objectively, coaching and engaging the team. Would need to lead a team of Field Engineers, Trainers, General Managers, Vendor BDs, etc.

Problem Solving :

- Thinking on the feet and be self-driven in resolving problems in hand.

Data Orientation :

- Sound understanding of numbers and data Identifying trends, patterns, outliers and deep dive on core issues.

- Optimizing Guest Experience, Revenue and Operational Costs, working within a defined budget.

Stakeholder Management :

- Engaging with different stakeholders vendors, property owners, local and central cross-functional teams to deliver the best operational excellence.

- Should have excellent communication and leadership skills to work in a dynamic environment.

- Ownership of P&L Accounts

- Must know Marathi Language

WORK EXPERIENCE : 8 - 12 YEARS