OYO Rooms - City Head

City Head

About us:

- OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and Southeast Asia.

- OYO was founded by 27-year-old Ritesh Agarwal, the first Asian resident to be accepted to the Thiel Fellowship (started by Paypal founder Peter Thiel).

Title: City Head

Location: Nainital, Haridwar, Manali & Jaipur

No. of vacancies: Multiple

Key Responsibilities:

- Build business and lead P&L, setup client operations of a city/zone

- Responsible for acquisition and portfolio management of client supply, building sustainable supply channels, and overseeing operations and customer experience

- Hire, mentor, and lead teams of size 20-30 highly motivated employees across Business Development, Operations, Transformation and Finance

- Responsible for managing Operations (quality of service & escalations) in the marketplace and ensuring high quality of customer experience and cost-effective operations

Required Skills:

- Team Leader with an objective approach toward goal setting and monitoring

- Ability to get things done and influence others

- Fluent communication and ability to manage situations on the ground

- The analytical frame of mind & a go-getter attitude

- Demonstrates high ethical values