12/04 Swati Singh

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OYO Rooms - Business Analyst - Project Associate (1-2 yrs)

Gurgaon/Gurugram Job Code: 686263

- Leading a projects or working on multiple projects or work streams within central operations.

- Ownership of all operational metrics associated with the project.

- Coming up with new initiatives to improve the performance on the operational metrics.

- Driving adoption and impact of the initiatives by working in close coordination with the Operations Heads on the ground.

- Working with the product and technology teams to institutionalize the initiatives and create a sustainable impact.

- Devising and implementing new projects to improve customer service

- Use Data Science and solid Why Why Analysis to improve Turnaround time and improve other process parameters

- Execute and deliver Organization's Annual Operating Plan and drive cost improvement projects

2. Data Orientation:

- Basics of coding - R/ SQL required

- Creating dashboards for better visibility

- Identifying trends, patterns, outliers and deep dive on core issues

- Sound understanding of numbers and data; Getting deep into data to understand cause of poor performance

Women-friendly workplace:

Maternity and Paternity Benefits

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