OYO Rooms - Business Analyst - Project Associate (1-2 yrs)
- Leading a projects or working on multiple projects or work streams within central operations.
- Ownership of all operational metrics associated with the project.
- Coming up with new initiatives to improve the performance on the operational metrics.
- Driving adoption and impact of the initiatives by working in close coordination with the Operations Heads on the ground.
- Working with the product and technology teams to institutionalize the initiatives and create a sustainable impact.
- Devising and implementing new projects to improve customer service
- Use Data Science and solid Why Why Analysis to improve Turnaround time and improve other process parameters
- Execute and deliver Organization's Annual Operating Plan and drive cost improvement projects
2. Data Orientation:
- Basics of coding - R/ SQL required
- Creating dashboards for better visibility
- Identifying trends, patterns, outliers and deep dive on core issues
- Sound understanding of numbers and data; Getting deep into data to understand cause of poor performance