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07/08 Alice
Talent Acquisition at OYO

Views:5106 Applications:260 Rec. Actions:Recruiter Actions:9

OYO - Operations Manager - IIT/NIT/BITS (3-8 yrs)

Kolkata Job Code: 729784

Key Responsibilities:


- Setup and run the operations function for OYO Homes business across the city


- Execute complex operations and solve problems persistently and at a lightning speed


- Responsible to customer experience, handling all guest escalations


- Lead a team of 10-15 captains to effectively manage and improve day to day operations

Required Skills:


- First principle problem solving, analytical skills, data-driven decision making


- Good people management, team building and program management skills


- Stakeholder Management with business development, transformation, Design and internal operations teams


- Strongly inclined to do high quality and impactful work in an dynamic and unstructured environment

Eligibility Criteria:


- Undergraduate degree from a Tier I college/university in India (IIT, BITS, NIT, etc.)


- Experience of around 1-2 years, should have led a team in the past


- Ability/willingness to build and execute operational capabilities, processes and systems


- Good understanding of consumer experience and levers to improve it


- Excellent communications and sound analytical skills

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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