OTC Derivatives Role - Investment Bank

Affirmation of Derivative trades with internal and external counterparties

Production of ISDA paper trade confirmations for all vanilla and some complex Interest Rate Derivative trades.

Incoming validation and matching of paper and electronic trade confirmations, including DSMatch.

Responsible for the effective management and resolution of trade discrepancies, including:

Professional communication with thorough and detailed explanation to clients via e-mail or phone to resolve all differences in a timely manner

Liaison with internal counterparts (i.e. Desk, Sales team, Trade Support, Settlements, Legal, Finance) to work through issues and identify the correct remediation required

Acting as the first point of contact for a portfolio of clients and effectively resolving all incoming client queries within a pre-agreed timeframe

Exercising good judgement skills to make the necessary decisions to address client queries and ensuring all high-priority queries are escalated to the management promptly

Contribute to the specification and testing of improvements for all systems and processes.

Uphold the controls and procedures for the team

Prepare Local and Global MIS for distribution to the management

Proactively cross train on all functions performed within the team and across the department to gain a deeper understanding of the derivative products and processes