Orra Fine Jewellery - eCommerce Head

Head of ECommerce

- Responsible to plan, execute and drive the Ecommerce strategy to achieve revenues that are aligned to business objectives

- Manage and execute promotional campaigns

- Understand Market opportunities, growth areas and market dynamics to devise business development strategy.

- Managing and developing the 360-degree view of digital business for the marketplace and to maximize opportunities for growth.

- Drive sales through with Ecommerce platforms.

- Prepare and implement the annual and strategic business plan for the online retail business.

- Plan and achieve the Business (top line and bottom line etc.) and customer (user experience score, compliments/complaints etc.) related objectives for the online retail business in collaboration with Ecommerce operations and Business team.

- Development and ensuring continuous enrichment of online website including content strategy, development, and quality assurance management to put up a visually and navigationally superior and engaging presence across digital platform

- Building up systems and processes for smooth order execution and establishing online retail specific policies such as returns, collection, pick-ups etc. to achieve operational excellence.

- Hands on experience with google analytics with regards to Ecommerce business

- Will be responsible to improve the look & feel of the website.