Order-to-Activation Sales Lead

1. Design journeys for the O2A & Sales stage of customer lifecycle.

2. Work with larger organisational ecosystem where possible.

3. Be a benchmark for O2A & Sales journeys across industries.

4. Be a key enabler for capturing competition customers.

5. Ensure benchmark NPS for O2A & Sales journeys.

- Instrumental in creating fresh corporate acquisition process and implementing customer life cycle activities.

- Ability to work in a professionally challenging environment and deliver results.

- Experience in proven results of different sub verticals of Customer Services ranging from Service Operations, Contact Centres, Customer Experience Transformation etc.