Oracle - Specialist - Software Sales - North America & Europe Region

Software Sales Specialist (North America & Europe region) - Oracle India Pvt Ltd

Detailed job description given below:

Work Location: Bangalore

Type of Hire: Full Time

Mandate Skills: Customer facing, End to End international Sales experience

Responsibilities:

- Experience in Customer in a SaaS-based company.

- Ability to work with in-application tools and/or learning content creation tools

- Understanding of the SaaS implementation life cycle.

- Ability to work in the US/ EMEA time zone.

- Strong communication and Presentation skills

- Ability to manage complex account situations and lead resolution towards mutual success and partnership

- Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders.

- Passion for customer success.

- Self-motivated, team-oriented and focused on exceeding client expectations

- Ability to prioritize, multi-task, and perform effectively under pressure

- Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle's Guided Learning solutions.

- Facilitate onboarding and education sessions for Oracle Guided Learning (OGL) customers and partners

- Share technical and implementation expertise with customers and partners as an expert advisor

- Manage the relationship with the customer and escalate any issues to leadership.

- Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers' business needs

- Maintain knowledge of OGL, Oracle Cloud Fusion applications and industry best practices

- Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and - Oracle University delivery and product development teams.

- Identify product expansion/up sell opportunities.