Oracle - Assistant Manager - Accounts Receivable - Order To Cash

Assistant Manager (M1 Position) (7-10 years of Experience with least 2-6 years of Supervisory / Management Experience)

About Line of Business: GFIC - Global Finance Information Center is the Line of Business which is the Captive of Oracle which takes care of the Entire F&A (finance and accounting) activities of Oracle Hardware and Software products. There are many processes with GFIC - OA (Order Administration), PA (Project Accounting), AR (Accounts Receivables), AP (Accounts Payable), CDM (Customer Data Management), Stock, Collections and many other Sub processes

About Process:

Accounts Receivables - AR

Responsibilities of Assistant Manager: (M1) Reports to M2 - Manager

Process Management:

- Clear Understanding of Process

- Understanding of Volumes, Upstream Processes, Downstream Processes

- Significant Process Improvement measures

- Quality Implementations

People Management:

- Setting Objectives for SME, Sr. Analyst and Analyst

- Clearly able to set differentiate between Short term, Long Term Goals

- Allocation, Conflict Management, Operations Management

- Clear Understanding of Rating System, Handled Performance Appraisals individually

- Creative and Innovative Strategies implemented

Customer Engagement:

- Understanding of Customer SLA

- Customer Relationship Management

- Escalation Handling

General Expectation: (Preferred)

- Any Special Projects worked, Quality Trainings underwent (Six Sigma), Transition experience (Preferred not mandatory)

Mandatory:

- Clear Communication

- Open to 3 Shifts

- Stable and Level Headed

- Strategic and Not General in answers, process

- Open to Oracle Compensation Standards (Not Very High expectations)

- Open to Background Verification for Education and all employers worked

- Keen and Interested in Joining Oracle

Contact Person: Rozario Prakash