Optum - Master Black Belt Professional

Discipline : Project Management

Industry : Six Sigma

Job Description/Brief Job Description :

- Provide strategic leadership around initiatives focused on the sustained improvement of customer business processes and value

- Drive the creation of breakthrough insights into business processes which unify and align strategy resulting in enhanced shareholder value.

- Defines the quality agenda for the business in alignment to Customer strategic objectives and priorities

- Drive and implement tools, processes and policies designed to focus on business process improvement to maximize the capabilities and to enhance business value and ROI.

- Facilitate & drive Six Sigma quality culture in the organization

- Serve as a Lean coach to business leaders, helping to drive enterprise wide sustained improvements via strategy deployment and alignment to continuous improvement plans.

- Lead a team of Lean Six Sigma Black Belts that provide Lean Six Sigma coaching, mentoring and training leadership around initiatives focused on the sustained improvement of business processes

- Coach/consult executive management and guide Champions with project selection and scope, assuring linkage between projects and business and partner priorities

- Guide Champions with project selection and scope, assuring linkage between projects and business and partner priorities

- Mentor and coach Champions, Black Belts and Green Belts in the use of Six Sigma tools and methodology to ensure timely completion of projects with expected results

- Collaborate well with customer quality & operations teams.

No. of Openings - 1

Qualification/Technical Skills :

- Strong process consulting and operations strategy skills to develop transformation blueprint addressing key business issues.

- Experience in working with CXO level stakeholders drive large transformation programs and re-engineering engagements

- Mastery of Lean Six Sigma tools and methodologies including DMAIC

- Excellent project management skills in situations that involve cross functional stakeholders and challenges such as scope creep, cultural barriers, tight time lines

- Excellent analytical skills

- Review and provide direction on projects/programs using Lean Six Sigma principles and statistics•- Should be able to guide team in content development for training and other awareness programs

- Relevant experience in effectively leading and mentoring Black Belt Projects, Organization wide BPMS, Lean deployment

- Understanding of Financial metrics, calculations and alignment to organization metrics

- Strong analytical skills and problem solving approach

- Self-motivated, Ability to define, structure and prioritize work for self

- Communication and persuasion skills with the ability to think quickly and package ideas

Process Specific Skills : Must have both a strong experience in deploying Lean/Six Sigma in one or more of the following industry areas as well as subject matter expertise in one of the core business processes

- Health Care payer or provider experience preferred

- Healthcare claims and provider management process experience preferred

- Understanding and experience of managing operational risks and controls

- Understanding of and exposure to project management disciplines and techniques

Soft skills :

- Should be able to manage a team of 3-4 consultants

- Demonstrated ability to effectively coach and mentor champions, process owners (client and internal staff)

- Excellent change management skills

- Excellent written and spoken communication skills

Education Requirements : Post Graduate / MBA, ( with analytical background like Engineering preferred)

- Experience ranging from 10-12 years with 5-7 years in a Lean Six Sigma quality role ( with MBA/Engineering) with operations strategy/ line management roles in financial institutions, consulting or technology companies or program / change management roles in other industries.

- Extensive experience of applying lean six sigma methodologies to drive process improvements

- Experience in Healthcare/insurance industry is desirable.



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