OPEX Role - RTR - Lean/Six Sigma/Blackbelt - BPO

Job Description:-

- Six Sigma Black Belt with good knowledge of Lean practices.

- Strong Knowledge of Quality Principles and Techniques essential.

- Needs to have worked in a BPO - Operational Excellence (or similar) function.

- Certification in Lean and other quality practices.

- Strong communication and presentation skills.

1. Drive Improvement projects on processes to improve

a. Productivity

b. Improve SLA performance

2. Interact with client/ internal stakeholders to drive and influence improvement objectives

3. lead a global projects in OE

4. People manager for a team

5. Drives the OE program for a client/ clients in a site/ across sites

6. Acts as a mentor to Six Sigma and Lean projects for his influence

Experience:-

- 4~6 years of relevant experience

- 8-11 yrs of overall experience