JD for Operations Manager
Operations Manager
Location - Delhi
Role Description:
- Monitoring & Driving North India operations
- Designing & implementing operational processes, systems & Policies
- Monitoring Quality & Training
- Client connects programs to be planned, implemented & driven
- PnL & budget monitoring and control
- Ensuring organic growth of the business
- Ensuring smooth functioning of backend support systems
- Driving & evaluating KPIs
- Driving and implementing automation in operations.
- Supporting DSO to be maintained as per set target
Secondary Responsibilities:
- Survey for new and existing site
- Audit for existing account
- Monitoring Quality & Training
- Client connect programs to be planned, implemented & driven
- Monthly review with all respective accounts along with client
- Planning to maintain budget and control expenses
- Drive process and KPI as per Business requirement
- Strategic planning to streamline operations and Enhance service quality
- Ensuring daily, weekly, monthly, and quarterly reports are prepared and submitted within the TAT
- Ensuring maintain all inventory and per stock for Uniform, Materials, Machines, and Deployment
Desired Profile :
- Command in English communication
- Good presentation skills
- Experience in attending high-level meetings.
- Process oriented.
Educational Qualification - Preferably a Post Graduate Candidate/Graduation in any Discipline
Total Experience - Min 8 - 10 Years
Relevant Experience - Min 8 - 10 Years
Budget - INR 15 - 16 LPA
IT Skills Requirement - MS Office Package
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