Operations Manager - Multi Channel Marketing - Consulting Firm

Looking for Operation Manager for a leading Consulting company. We are looking for Operation Manager to handle offshore digital marketing practice.

Job Description:

1. To head the delivery/operation for large content management team

2. Handle digital content Management and multi channel marketing for clients

3. Be the single point of contact for any kind of escalation

4. Handling global operational delivery

5. Handle complete business unit P&L

6. Manage large team, stake holder management, interacting with clients from different geography

7. Team will work closely with sales and brand managers across the globe

8. Manage and improvise on overall project profitability and budgets through scope management, monitoring forecast and budget hours, managing billing based on contracted terms and ensuring timely client approvals productivity and revenue conversion of surplus hours. capacity and reducing cycle times

9. Improve the quality of proposals and increase the ratio of RFP's to RFQ's for large projects, be involved in time / effort estimates

10. Demonstrates capability of managing multiple projects independently

- Manage multi functional teams and build a conducive work atmosphere

- Secure assets, conduct review meetings and obtain and document feedback to ensure timely completion of projects

11. Generate cross selling and up-selling opportunities, and building sales leads through a regular process

Candidate should have expertise on :

1. Multichannel management: Should have worked in digital/Multi Channel Marketing/Omni channel marketing like idetail, emails, web etc. Should have exposure to manage any tech issues that come with it

2. Operations management: Should have managed revenues, String understanding of P&L. Should have managed multiple projects at a time.

3. Stakeholder Management : Need to manage multiple stakeholders internal and external, India market as well as Global market.

4. Team management: Should have managed multiple teams of PM, Creative, Digital, Tech and not single team in large numbers.

- Candidate should be completed full time MBA from reputed college.

- Min 8 to 10 yrs into ops management role is required

- Content management / Multi channel marketing and team management is MUST

- Should have worked on VEEVA platform.