Operations Manager - Fitness Chain

About the Client: The Client is one of India's largest chains of health centres. It has over 150 ultramodern gyms across 78 cities in the country, with over 1, 50,000 members. The first gym of this client was set up in Mumbai in 1932. They offer a diverse set of services including gyms, spas, aerobics, yoga, pilates, zumba, weight loss / weight gain programs.

Job Title: Operations Manager

Locations: Delhi, Bangalore, Chennai, Kolkata, Indore

Reporting To: VP Operations

Role:

- Assess operational effectiveness at all sites within the region and identify high-impact opportunities for improvement in quality, cost, delivery and/or safety

- Implement policies, procedures and best practices for operations.

- Implement regional quality plans and train key personnel on quality methods to reduce or eliminate quality issues

- Conduct periodic assessments of operations at all sites evaluate performance and lead training and development initiatives.

- Effectively reduce costs by applying lean principles

- Report to the VP Operations monthly/weekly on results, successes, best practices and lean metrics

- Foster Team Building and Employee Motivation

- Analyze capital expenditures across the region and develops plans to reduce spend where applicable.

- Meet all clients at a predetermined frequency and ensures service delivery at all points in time

Qualification: Graduate or Post Graduate

Skills:

- Strong Communication Skills

- Analytical Skills

- Self-Driven

- Self-Motivated

- Team Player

- Vibrant