Operations Manager - F&A Reconciliation - BPO

Operations Manager - F&A Reconciliation

Role Highlights:

- Customer Service & SLA Delivery

- Process Management & Improvement

- People Management

- Strategic Initiatives

Role Overview:

As a part of the leadership group of client's operations, the incumbent will be responsible & accountable for two or more businesses- oversight of delivery, effective management of relevant stakeholders, active management & engagement with managers & team members.

Experience required:

- F&A Process experience is mandatory

- Prior experience in US/UK F&A (reconciliations)

- Should have an done at least 1-2 transitions

- Experience of participation in Process Improvement projects (Green Belt, Lean, re-engineering projects)

- Well versed with the application of process improvement tools

- 10+ years of experience in the ITES sector

- Minimum 4 years of experience in a managerial role (must have handled large team sizes - above 50)

- Related industry certifications

- Post-graduation with good academic background

Skills Required:

- Strategic Thinking

- People Management

- Transformation Leadership

- Process Focus

- Client Management